Frequently Asked Question

A: Verify JTAG connection.
A: Connection error. Verify JTAG connection.
A:
a. Connection error. Verify JTAG connection.
b. Unsupported core type.
A:
a. Connection error. Verify JTAG connection.
b. Unsupported core type.
A:
a. Connection error. Verify JTAG connection.
b. Unsupported core type.
A:
a. Connection error. Verify JTAG connection.
b. Core operates incorrectly or version is not supported. Repair is impossible.
A: Flash device page damaged. Repair is impossible.
A: Flash device initialization error. Repair is impossible.
A: Unknown flash device. Set device parameters manually.
A: No target device. Verify JTAG connection. Reduce connection speed.
A: Unsupported CPU core.
A: Medusa JTAG is not connected. Connect adaptor to computer via USB.
A:
a. Should not occur. Kept in terms of compatibility.
b. Internal error. Contact the developers (provide “Medusa.log” log file).
A:
a. Should not occur. Kept in terms of compatibility.
b. Internal error. Contact the developers (provide “Medusa.log” log file).
A:
a. Should not occur. Kept in terms of compatibility.
b. Internal error. Contact the developers (provide “Medusa.log” log file).
A: Flash memory block in use is damaged. Repair is impossible.
A:
a. Cores ID mismatch. Verify device model selection.
b. Contact the developers (provide “Medusa.log” log file).
A:
a. Known flash devices not detected.
b. Damaged flash device. Repair is impossible.
A: Flash device logical block in use is damaged. Repair is impossible.
A:
a. File access denied – verify access rights.
b. Close other applications using this file.
A: Download new firmware file from the support area.
A: Download new firmware file from the support area.
A: Verify JTAG connection. Reduce connection speed.
A:
a. Verify JTAG connection. Reduce connection speed.
b. Flash device may be damaged.
A:
a. Should not occur. Kept in terms of compatibility.
b. Internal error. Contact the developers (provide “Medusa.log” log file).
A:
a. File access denied – verify access rights.
b. Close other applications using this file.
c. Download new firmware file from the support area.
A: Write borders (beginning and length) should be a multiple of the block size.
A:
a. Verify JTAG connection.
b. Check whether target device is connected and power supply.
A:
a. Device is disconnected or connection has been disrupted.
b. Verify JTAG connection.
c. Check whether target device is connected and power supply.
A: Download new firmware file from the support area.